Shipping policy
Last Updated: January 27, 2026
At BlicksPaw, we're committed to getting your pet products to you quickly and safely. Please review our shipping information below.
Processing Time
- Orders are processed within 1-2 business days (Monday-Friday, excluding holidays)
- Orders placed on weekends or holidays will be processed the next business day
- You will receive a confirmation email once your order has been processed and shipped
Shipping Methods & Timeframes
Domestic Shipping (United States):
- Standard Shipping: 5-7 business days after processing
- Expedited Shipping: 2-3 business days after processing
- Express Shipping: 1-2 business days after processing
- Free Standard Shipping: Available on orders over
International Shipping:
- International Standard: 10-15 business days after processing - Rates vary by destination
- International orders may be subject to customs fees, duties, and taxes (customer's responsibility)
Shipping Restrictions
We currently ship to:
- All 50 U.S. states
- Select international destinations
We do not ship to:
- P.O. Boxes for expedited or express shipping
- APO/FPO addresses (standard shipping only)
Order Tracking
Once your order ships, you'll receive a tracking number via email. You can track your package through the carrier's website or your BlicksPaw account.
Shipping Costs
Shipping costs are calculated at checkout based on:
- Destination address
- Package weight and dimensions
- Selected shipping method
Delivery Issues
Lost or Stolen Packages:
- We are not responsible for packages marked as "delivered" by the carrier
- Please contact us within 48 hours if your package shows delivered but you haven't received it
- We'll work with the carrier to investigate
Damaged Packages:
- Inspect your package upon delivery
- If damaged, take photos and contact us immediately at Tripswithki@gmail.com
- We'll arrange for a replacement or refund
Wrong Address:
- Please ensure your shipping address is correct before completing your order
- We cannot modify addresses once an order has shipped
- Address correction fees may apply if the carrier allows rerouting
Delays
Shipping times are estimates and not guaranteed. Delays may occur due to:
- Weather conditions
- Carrier delays
- Customs processing (international orders)
- High-volume periods (holidays)
We are not responsible for carrier delays beyond our control.
Undeliverable Packages
If a package is returned to us as undeliverable:
- We'll contact you to arrange reshipment
- Additional shipping fees will apply for reshipment
- Refunds will be issued minus original shipping costs if you choose not to reship
International Customers
- All international shipments may be subject to import duties, taxes, and customs fees
- These charges are the customer's responsibility
- Customs processing may add additional time to delivery
- Please check your country's import regulations before ordering
Perishable Items
For temperature-sensitive products (treats, food):
- We ship Monday-Wednesday to avoid weekend delays
- Expedited shipping is recommended during summer months
- We are not responsible for spoilage due to delivery delays
Order Modifications
- Contact us immediately at Tripswithki@gmail.com or 832-361-5823 if you need to modify your order
- We cannot guarantee changes once an order has been processed
- Cancellations are not possible once the order has shipped
Holiday Shipping
During peak holiday seasons:
- Processing times may be extended to 2-3 business days
- Carrier delays are more common
- Order early to ensure timely delivery
- Holiday shipping deadlines will be posted on our website
Contact Us
For shipping questions or concerns, please contact us:
- Email: Tripswithki@gmail.com
- Phone: 832-361-5823
- Hours: Monday-Friday, 9 AM - 5 PM CST
We're here to ensure your BlicksPaw order arrives safely and on time!